學校輔導常見Q&A
Common Questions about School Counseling
1. 輔導是什麼？
What is counseling?
學校輔導由專業輔導老師或駐校心理師提供服務，透過專業知能陪伴孩子在自我了解、人際互動、生涯探索等面向上發揮優勢，提升生活適應能力。
School counseling is provided by professional counselors or on-campus psychologists. They use professional knowledge to support students in self-understanding, peer relationships, and career exploration, helping them build strengths and adapt better to daily life.
2. 和日常聊天有什麼不同？
How is counseling different from regular conversations?
和孩子聊天時，大人可能帶著自己的期待；而輔導則提供一個安全、專業的空間，讓孩子自由表達，並深入探索行為背後的原因，幫助孩子自我接納、情緒覺察與表達等。
Regular chats may include adult expectations or biases. Counseling provides a safe and professional space where children can freely express themselves, while counselors help them explore underlying motivations, practice self-acceptance, and develop emotional and social skills, etc.
3. 輔導內容會保密嗎？
Is counseling confidential?
原則上保密，除非涉及法律強制通報（如自殺、傷人、家庭暴力、性侵害）。通報不是懲罰，而是為了引入更多資源協助孩子。
Yes, counseling is confidential, except in cases where the law requires mandatory reporting (e.g., self-harm, harm to others, abuse, or domestic violence). Reporting is not punishment, but a way to bring in necessary resources to protect the child.
4. 家長能知道孩子在輔導中談了什麼嗎？
Can parents know what their child talks about during counseling?
家長若關心孩子的情形，或有一些跟孩子有關的資訊想讓輔導人員知悉，可以事先和輔導老師約時間談話，學校與家庭共同合作，才能更好地支持孩子。
If parents are concerned about their child’s situation or have information related to their child that they would like the counselor to know, they may schedule a meeting with the counselor in advance. Collaboration between school and family is the best way to support the child.
5. 會影響學籍或升學嗎？
Will counseling affect academic records or further studies?
不會。輔導不會影響學籍，也不會影響升學錄取率。只有在獲得家長或學生書面同意下，相關資訊才可能轉銜至下一所學校。
No. Counseling does not affect academic records or admission to future schools. Information is only transferred with written consent from parents or students.
6. 會影響保險理賠嗎？
Will counseling affect insurance claims?
不會。學校輔導並非醫療服務，沒有健保或就醫紀錄，因此不會影響保險理賠。
No. School counseling is not medical treatment and does not create medical or insurance records.
7. 需要多久才會有成效？
How long does it take to see progress?
人的議題與情形是複雜的，很難一下子就改變，輔導是需要一段時間的討論及等待，因此需要給予孩子多一點的時間、涵容(containment)，陪伴孩子走過生命中的這段歷程。
Issues and personal situations are often complex and cannot be changed overnight. Counseling requires time, discussion, and patience. Therefore, children need to be given sufficient time, support, and understanding (containment), while being accompanied through this stage of their lives.
8. 輔導時間的安排？
How are counseling sessions scheduled?
輔導時間原則上會是一週一次，每次為一節課的時間。至於確切的輔導時間與頻率，會在輔導人員、導師及家長共同討論後決定，以不影響課業為原則，依孩子的實際需求與輔導目標彈性安排。
In principle, counseling sessions are held once a week, with each session lasting one class period. The exact time and frequency of the sessions will be determined collaboratively by the counselor, homeroom teacher, and parents. Scheduling will prioritize minimizing the impact on academics and will be flexibly adjusted based on the child’s needs and counseling goals.
9.何時會結案？
When will counseling be concluded?
關於結案的部分，通常會是輔導人員於學期末時，評估孩子的來談議題、輔導目標是否可階段性的結案。若仍持續有輔導相關需求，則可再進一步討論後續的輔導方式或安排。
As for case closure, counselors will typically review the child’s issues and counseling goals at the end of the semester to determine whether the case can be concluded at this stage. If further counseling is still needed, follow-up counseling methods or arrangements can be discussed accordingly.
10. 如何申請輔導？
How can I request counseling?
可透過導師或生輔組長提出申請。輔導室會與家長初步聯繫，必要時安排會面，以進一步了解孩子情況。
Parents may contact the homeroom teacher or the Disciplinarian. The counseling office will then reach out to discuss the child’s situation and may arrange a follow-up meeting if needed.
✅ 給家長的提醒 (Key Message for Parents)
Student Support Tea...
